Terms of service
terms of service
**plat studio Terms of Use**
Customers using plat studio (hereinafter referred to as "the Studio") must read and agree to these Terms of Use before making a reservation.
### 1. Purpose of Use
- The Studio is a rental space for photography and video shoots related to magazines, advertisements, events, etc.
- Space rental is also available for purposes such as exhibitions, solo shows, or waiting areas for location shoots.
- Use for purposes other than those specified above is not permitted.
- Shoots that violate public order and morality, nude photography, or similar activities are prohibited.
- If the purpose of use changes unexpectedly, please consult with us.
- Any illegal activities or actions that deviate from social norms are strictly prohibited.
- For safety reasons, please follow any instructions given by our staff. Depending on the situation, usage may be terminated.
### 2. Reservations and Cancellations
- Reservations can be made via our website, email, or phone upon agreement to these Terms of Use.
- Holds (tentative reservations) are accepted up to eight days before the intended use date.
- Cancellations of holds must be made at least seven days before the intended use date.
- If a hold is not confirmed by 6:00 PM seven days before the use date, it will be automatically canceled.
- From seven days before the use date, only confirmed reservations are accepted.
- If a second hold requests confirmation, we will contact the first hold. The first hold must decide within three business days. If no response is received, the second hold will be given priority.
- Cancellation fees apply once a reservation is confirmed.
- The cancellation fee is **100% of the scheduled usage fee**.
- If the customer does not arrive and does not use the studio on the reservation date, it will be considered a same-day cancellation, and the full cancellation fee will be charged.
- If the reservation time is reduced and later canceled altogether, it will be treated as a schedule adjustment to avoid fees. The cancellation fee will be calculated based on the originally scheduled time.
- Cancellation fees must be paid within **seven days** from the cancellation date.
- If you wish to visit the studio for a preliminary inspection, please contact us via the inquiry form.
- Depending on the studio's schedule, adjustments to the desired visit time may be required.
- Preliminary inspections should be **limited to approximately 30 minutes**.
- Staying beyond this time or engaging in meetings will be considered usage time, and additional fees will be charged.
### 3. Usage Time
- Usage is limited to the time specified at the time of reservation.
- The reserved time includes setup, takedown, and complete departure, including restoring equipment and space to its original state.
- If you leave earlier than your reserved time, charges will still apply until the scheduled end time.
- If an extension is needed, please contact us in advance.
- Entering the space too early or staying beyond the reserved time will result in additional charges.
- Extensions may not be possible depending on the schedule, so please book with sufficient time.
### 4. Fees
- Usage fees are calculated on an hourly basis. Please refer to our website for detailed pricing.
- Pre-payment can be made via **credit card or bank transfer**.
- Payments on the day of use can be made via **cash, credit card, PayPay, transportation IC cards, iD, or QUICPay**.
- **For second-time users**, payment by invoice is also possible.
### 5. Equipment and Furnishings
- Customers are responsible for using the studio's equipment and furnishings properly.
- If damage or loss occurs, repair or replacement costs may be charged.
- Equipment insurance (¥1,100 per use) covers damages caused by user negligence with a **deductible of ¥10,000**. However, damages resulting from combined use with external equipment are **not covered**.
- Furniture and small items in the studio may be used freely, but damages will be charged.
- If using **background paper**, usage beyond the reserved amount is not allowed. Please inquire for additional usage requests.
- The studio is **not soundproof**, so users planning video shoots should take this into account.
- External noises may be heard inside, and the Studio is not responsible for any noise-related issues.
- Video recording must not disturb neighboring properties.
### 6. Prohibited Activities
- Alcohol consumption is prohibited in the studio.
- The use of open flames, excessive noise, and illegal activities are prohibited.
- Actions that cause disturbances to neighbors are strictly prohibited.
- The studio does not permit use by individuals affiliated with antisocial organizations.
- Impersonating other users is prohibited.
- Gathering, shouting, or making noise near the entrance or shared areas is prohibited.
- Any form of property damage or vandalism is forbidden.
- Leaving trash without proper disposal is prohibited.
- When filming on the studio's exterior walls, please refrain from stepping onto neighboring property.
- The **kitchen** may be used freely, but processing or cooking food for commercial purposes is **not allowed**.
- **Deep frying and strong-smelling food** are prohibited.
### 7. Responsibilities
- The Studio **is not liable** for users' belongings or personal safety.
- Users must **manage their own belongings** responsibly.
- The Studio **is not responsible** for any damages, theft, or loss.
- Users **bear full responsibility** for accidents or damages occurring during studio use.
- The Studio **does not assume responsibility** for unexpected issues like fires, theft, equipment failures, or injuries.
- If operations become difficult due to disasters or other circumstances, reservations may be canceled without charge.
### 8. Application of Terms
- The Studio's **booking representative and all accompanying guests** are considered to have agreed to these terms.
- These terms apply from the moment the reservation is made.
### 9. Privacy Policy
- The Studio **handles user personal information properly** in accordance with its privacy policy. Please refer to the privacy policy for details.
### 10. Additional Notes
- The Studio **does not provide a dedicated staff member** during rentals.
- Parking is **self-guided**, and staff will **not assist with parking**.
- The Studio **is not responsible** for any accidents or injuries in the parking area.
- **Background paper changes** will be handled by our staff.
- Users may bring their own equipment.
- **Heavy equipment** must be transported carefully with protective measures to prevent damage.
- **Nails, screws, and pushpins** may **not** be used on walls, floors, or ceilings.
- Some condiments are provided **for photography samples only**.
- Please bring your own food for consumption.
- Dishes, glasses, and plates **are limited in number**; check availability before use.
- Small amounts of trash may be **disposed of at the Studio**, but large waste items **must be taken home**.
- **Sort recyclables** such as bottles and cans properly.
- Users **must restore the space** to its original condition after use.
- Staff **may enter the studio** during rental for safety reasons.
- **Surveillance cameras** monitor the studio **24/7**.
- If violations are detected, we may contact users.
- Surveillance footage may be shared with authorities if necessary.
- Forgotten items will be **discarded after one month**.
### 11. Dispute Resolution
- In case of disputes, the **Tokyo District Court** will be the exclusive court for the first trial.
### 12. Changes to Terms
- These Terms **may be modified, added, or deleted** without prior notice.
- Changes take effect upon publication on the Studio’s website.
**Revised: October 28, 2024**